If you’ve changed your mind about keeping your Allumier or Weyergan product, please return it within 30 days in its original condition with proof of purchase. We will exchange or refund it, as long as it meets our terms and conditions explained on this page. This does not apply to any treatments purchased.

By original condition we mean:

– you’ve kept all original packaging in good condition and the product can be resold at full price.
– you haven’t used the product.

How to return

Online purchases can be returned to us at Facial and Body Sculpting, 20 Avon Road,
Sunbury-on-Thames, TW16 7TB.

What can’t be returned

These products can only be returned if they’re faulty or not as described.
– Purchases received over 30 days ago
– Items you’ve opened or unsealed, other than where necessary to inspect
– Items without the original packaging or labels
– Items or packaging in poor condition
– Beauty products that have been opened, used or don’t have the seal intact If you return products which are outside our returns policy or if you don’t have proof of purchase, we’re unable to process a refund or exchange, so please keep your receipt or order confirmation.

How you’ll be refunded

You’ll receive a refund within 14 days of returning the item to the same payment method you
used.

Returns cost
The customer will pay the returns charge Issues with your return
You should receive your refund for returns within 14 days of sending the item back. It can take up to seven days for it to reach our returns centre. Then, we check and process your return, which can take up to two days. We’ll then send you an email to confirm it’s been processed and your refund should be in your account within five days.

If you haven’t received your refund within 14 days of sending it, please contact us on 07990088137 or monika@facialbodysculpting.co.uk.