Privacy Policy
Privacy Policy – Facial & Body Sculpting Clinics
Effective Date: 20.10.2025
Facial & Body Sculpting Clinics (“we”, “our”, “us”) are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data in accordance with the UK Data Protection Act 2018 and UK GDPR. By using our website or services, you agree to the terms of this policy.
- Data Controller
The data controller for your personal information is:
Facial & Body Sculpting Clinics
Email: monika@facialbodysculpting.co.uk
You can contact us regarding any data protection questions, requests, or concerns.
- What personal data we collect
We only collect data that is necessary for providing our services and improving your experience:
- Personal identifiers: name, email address, phone number, postcode, date of birth.
- Health and medical information relevant to treatment programs.
- Payment details required to process bookings.
- Website usage data: pages visited, links clicked, browser/device information.
- Feedback, reviews, surveys, and treatment outcomes.
- Information about complaints or incidents.
We do not knowingly collect data from children under 18. Our services are intended for adults only.
- How we use your personal data
We process your personal data for the following purposes:
- To provide healthcare, consultations, and other services.
- To respond to your inquiries and provide information about our services.
- To send appointment reminders and follow-up communications.
- To send marketing communications (email, WhatsApp, SMS) only if you have explicitly consented.
- To improve our services and conduct performance analysis.
- To process payments and provide customer support.
- To comply with legal, regulatory, and professional obligations.
- WhatsApp and Messaging Services
We may send health tips, program updates, and exclusive offers via WhatsApp only to clients who have explicitly opted in.
- Consent can be given through intake forms, online forms, or by replying YES to our confirmation messages.
- You can withdraw consent at any time by replying STOP or contacting us directly.
- Messages will only be sent to clients who have opted in, and your information will not be shared with third parties for these communications.
- Legal Basis for Processing
We process your personal data based on:
- Consent: For marketing communications (email, WhatsApp, SMS).
- Contractual necessity: To provide booked services, consultations, and treatments.
- Legitimate interests: For internal analysis, service improvements, and fraud prevention.
- Legal obligations: Where required by law, e.g., financial records or safeguarding.
- Sharing your data
We may share your data with:
- Healthcare professionals involved in your treatment.
- Service providers supporting our website, IT systems, email, or analytics.
- Social media platforms (e.g., Facebook, Instagram) for advertising only with your consent and cookie acceptance.
- Legal or regulatory bodies if required by law.
All third parties must process your data securely and only for the specified purpose
- Data retention
- Personal data is retained only as long as necessary to provide services, comply with legal obligations, or defend our interests.
- Typical retention periods:
- Treatment records: 6 Years
- Marketing consent records: Until consent is withdrawn
- Financial records: 6 years per legal requirements
- After this period, data is securely archived or destroyed.
- Your rights
You have the right to:
- Access your personal data.
- Correct any inaccuracies.
- Request deletion (“right to be forgotten”).
- Restrict processing.
- Obtain a copy of your data in a portable format.
- Object to marketing communications.
- Withdraw consent at any time without affecting services already provided.
To exercise your rights, contact: monika@facialbodysculpting.co.uk
- Cookie
Our website uses cookies to enhance your experience, analyse traffic, and provide functionality.
- You can control cookies via your browser settings.
- For detailed information, see our Cookies Policy .
- How to stop marketing messages
- Click “unsubscribe” in marketing emails.
- Reply STOP to marketing WhatsApp or SMS messages.
- Contact us directly to withdraw consent for any communications.
Please note that transactional messages (booking confirmations, payment receipts, or medical aftercare instructions) will still be sent.
- Complaints
If you have concerns about how your data is processed, contact us first at monika@facialbodysculpting.co.uk.
You can also raise a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk
- Changes to this Privacy Policy
We may update this policy periodically.
- Changes will be communicated via email (if we hold your address) or on our website.
- Please check this page regularly to stay informed.
Cookies Policy
Welcome to our policy on cookies, please read the following information on cookies carefully as your continued use of this website means that you agree with our use of cookies.
By visiting this website with your browser set to accept cookies we reasonably assume that you want to use our website and the functionality offered through our
website; and that you consent to our use of cookies, as described in this policy. If you have visited this website with cookies disabled, then some of the functionality of this website may not work as intended.
The information below describes how we use cookies and also provides you with the information required to modify your browser settings to control your browsers use of cookies.
WHAT ARE BROWSER COOKIES?
They are very small text files that are created by a website through a browser on your computer. They are used to help you navigate a website, identify preferences and perform specific functions, for example, you input a room’s dimensions into a text box on a website and the website then automatically calculates the materials required for each product page that you visit on that website.
Most websites these days use cookies to enhance the usability of the site and to make navigating a website easier and more intuitive, so disabling cookies may
prevent you from using certain websites, or from using certain functions within a website.
When you use a browser to load a website that uses cookies, if the browser settings enable the use of cookies, it will allow the website to send a small text file, or cookie, to your computer’s hard drive. When you visit subsequent pages on the website it may use the information inside the cookie to provide certain functionality. When you revisit the website, it may again request that cookie to further assist functionality within that website e.g. automatically remember the product you last looked at.
HOW WE USE BROWSER COOKIES
We use cookies on this website for the following purposes:
– Anonymously tracking page visits, hits, search terms, visitor locations etc. for statistical purposes, which help us to improve our services. We use Google
Analytics to provide us with information about use of the website, examples of this statistical information would be how many visitors from United Kingdom we have had, how many visitors used Internet Explorer as a browser, how many pages were visited today, what words visitors search for to find our
website etc.
– Improving security on the website to prevent fraudulent activity and protect your personal information
COOKIE CONTROL VIA YOUR BROWSER
If you want to control the use of cookies via your browser then we recommend that you use the help menu within the browser of your choice. Obviously, there are many browsers available on a variety of devices, so it is difficult to provide you with precise instructions, but if you seek out the help menu and search for ‘cookie’ you should find the appropriate guidance for your browser.