By using this website (https://www.facialbodysculpting.co.uk/), you agree to be bound by the following terms and conditions. These terms affect your legal rights, responsibilities and liabilities, so please read these terms carefully and ensure that you understand them. If you do not agree to any of the terms given below, please cease your use of this website immediately.

Facial and Body Sculpting Clinics commit to the protection of all personal information given to us by clients and customers. This is done in accordance with the UK Data Protection Act 1998. We will only use your information within the permissions you give us and the boundaries set out in our policy. We will never use your information for any other purposes, or share it with any third parties.

We endeavour to ensure that all data is:
– Lawfully processed, in accordance with the subject’s rights
– Securely held
– Accurate at all times
– Relevant and comprehensive without being excessive
– Processed for limited purposes
– Not kept longer than necessary
– Not transferred to non-EEA countries without sufficient protection

What kind of data do we collect?

We only collect data that is relevant to the service that Facial and Body Sculpting Clinics provide.
– Whilst using our website you may submit information to us via an enquiry form. This may include your name, email address, phone number and postcode and some medical information. We require this information to contact you regarding your enquiry and to better understand demand for our services
– Payment details
– Details of your visits to our websites, including how you arrived, which pages you visited, time spent, links clicked and technical information about your
device and internet connection
– Personal details which help us make suggestions. For example, you may indicate that you have a particular skin condition or concern, which we will use to recommend treatments
– Your reviews, survey responses and comments
– Patient feedback and treatment outcome information you provide
– Information about complaints and incidents

How do we use this data?

– To provide healthcare or other goods or services to you
– To contact you regarding your enquiry – we have to collect and process your data in order to fulfil your request for further information or to book an appointment.
– To provide you with further information about the subject of your enquiry so you understand your options and can make an informed decision
– To remind you by email to book subsequent appointments for a treatment you have previously had which requires ongoing review
– To contact you regarding your appointments and treatments – we want to make sure you don’t miss your appointments
– With your consent, we will send you special offers and news via email – to keep you up to date with our promotions
– To tailor the content of our communications – to make it more relevant to
– For business performance analysis – to ensure we continue to provide the best service
– To make sure we’re speaking to the right person – to help prevent and detect
– To take payments
– To provide customer service and support

Any personal information that you provide will only be kept for as long as necessary. The data will then be archived or destroyed, unless we need to retain it for legal, accounting, regulatory, or auditory requirements or to protect the company’s interests.

We will never sell, trade, or loan your personal information to another party. If we are ever required to do so, we will always obtain your permission in writing before proceeding. However, we may have to share your data for the purposes outlined above. As such, we may share your data with:
– those involved in your treatment, such as: doctors, clinicians and other health-care professionals
– service providers that help us deliver our emails and electronic communications to you support our website, phone handling and other IT/business systems; and provide analytics services
– facebook and Instagram to show you our services that might interest you whilst you’re browsing the internet or on social media platforms. This is based
on your acceptance of cookies on our websites. See our Cookie Policy for further details
– people or organisations we have to, or are allowed to, share your personal data with by law for example, for fraud-prevention or safeguarding purposes, or for regulatory
– investigations, including medical or professional regulators such as the General Medical Council
– any member of our group
– where necessary to comply with our obligations or as permitted by law and with our legal and other professional obligations 

We require all third parties who process data on our behalf to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

User Agreement

When you provide information to Facial and Body Sculpting Clinics, you certify that all such information is accurate and may be used as we see fit to improve the service we provide (in accordance with our Privacy Policy). You certify that you have read, understood, and consented in full to our Privacy Policy and Terms.
You have the right to request a copy of any personal information we hold about you. We charge an administration fee of £10 for this service, which will also allow you to correct any inaccuracies present in said information.

TERMS OF USE

By using the Facial and Body Sculpting Clinics website, you agree to the following terms and conditions of use:
– You use this website at your own risk. Facial and Body Sculpting Clinics will not be held responsible for any issues that arise, directly or indirectly, from the
use of our website.
– No information contained within the Facial and Body Sculpting Clinics website shall constitute a contract with any user. All information is for reference only,
and may be changed at any time without notice.
– Facial and Body Sculpting Clinics shall not be liable for any losses or damages arising from the use of information on this website. Use at your own risk.
– We may link to other websites that we deem useful or relevant. We are not responsible for the content of these third party websites, and shall not be held
liable for any issues that occur on linked sites.
– We do not take any responsibility for data loss or damage to software or computer systems as a result of downloading material from the Facial and
Body Sculpting Clinics website. This term applies even if we have been advised that such damage may occur.

These terms apply regardless of device used to access the Facial and Body Sculpting Clinics. Facial and Body Sculpting Clinics reserve the right to alter these terms at any time, without warning, as we see fit.

COOKIES
The Facial and Body Sculpting Clinics website uses cookies. See the site’s cookies policy for further details.

ENQUIRIES

If you have any questions regarding our Privacy Policy or Terms of Use, you can email us at monika@facialbodysculpting.co.uk. We endeavour to respond to all
enquiries as quickly as possible.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time to reflect how we use your personal data. We will notify you by e-mail (if we hold your email details) or as
appropriate (through suitable means through our website or otherwise) of any material changes.

HOW TO STOP MARKETING MESSAGES FROM US

There are several ways you can stop receiving marketing messages from us:
– Clicking the “unsubscribe” link at the top or bottom of any of our marketing emails
– Send a request to unsubscribe by replying directly to any of our marketing emails

Please note these actions will only stop emails that are not related to booking confirmation/ payment confirmation/ medical aftercare. You may still receive email
correspondence from Facial and Body Sculpting Clinics staff; for example emails to confirm your appointments.

In most cases your request will be processed immediately but occasionally it may take a few days to take effect so you may still receive emails from us during this time. If you have previously unsubscribed but change your mind and wish to be included in our emails again, please call us or let a member of staff know. We will email you a request which you need to open and accept to start receiving our emails again.

COMPLAINTS

If you have concerns about aspects of the way your data has been handled or used by us and are not satisfied with our response, you can report your concerns to the UK Information Commissioner Office (ICO). Details of how to do this are on the ICO website (https://ico.org.uk).